You're $260K behind the month, and two stores are 90% of it. One decision — the Crestline response — touches three rooftops.
Summit CDJR (−$145K) and Downtown Ford (−$90K) carry the gap; the other five rooftops are within noise or ahead. The F&I dips at Ford, Chevy, and Kia are one event — Crestline re-rated its reserve table on the 1st and the menus never caught up; the fix is routed and Kia still hasn't acknowledged. What actually needs you: Hank Dolan is holding a $48K wholesale sign-off at Summit with curtailment 12 days out.
One pattern, three stores
Only visible from the group seatOne lender change is bleeding F&I at three stores — $75K by month-end if the menus stay stale
Crestline Financial issued a program letter effective the 1st changing VSC reserve structure and markup caps on 72+ month terms. The menus at Downtown Ford, Northside Chevrolet, and Eastgate Kia were never re-rated, so advisors are quoting stale payments and customers decline the VSC. At store level this reads as three unrelated PVR dips — it's one event, visible only from here. MTD erosion is $39.5K across the three; annualized, roughly $290K.
Re-rate the menus at all three stores against the new Crestline reserve table today — a 20-minute fix per store. Routed to the three F&I directors; Dana Whitfield at Ford has the corrected table.
“Ford acknowledged — menu re-rate scheduled Thu. Chevy in-progress. Kia has not acknowledged; flag it on this morning's call.”
Decisions waiting on you
2 calls · $115.5K at stake47 used units are over 60 days at Summit — $1.87M in cost, up from 31 a month ago. 19 are past 90 days and hit floorplan curtailment in 12 days: $710K of principal due. Holding cost is running $43/unit/day, about $2.0K a day.
Sign off on wholesaling the 12 flagged units at an estimated $48K book loss. It frees $520K and avoids roughly $96K in carry and curtailment strain over the next 45 days — Hank won't eat that number without your approval.
“Hank has the 12-unit list built and priced. Holding for your sign-off — auction run is Thursday.”
Office manager Barb Kowalski resigned effective the 15th — tomorrow — with no backfill. Without cover, the close likely slips 9+ days, past the OEM composite run date.
Approve a 90-day outsourced controller engagement at $6.5K/month ($19.5K total) so the close doesn't slip past the composite run date.
“Sandra has two firms quoted; either can start Monday. Needs a yes before Barb's last day tomorrow.”
The rooftops
Needs-you first · click any store to drill in47 used units past 60 days — $710K of curtailment hits in 12 days. The wholesale list needs your sign-off.
F&I is bleeding $214 a copy on a stale Crestline menu, and $387K of contracts are stuck past 10 days at their funding desk — both have owners as of this morning.
Behind $45K, and half of it is one open item — the Crestline re-rate has sat with Carlos Mena since Tuesday. 20-minute fix, $22K if it slips.
−$35K projected, and both causes have names: a Crestline menu Jordan Ellis hasn't re-rated, and Barb Kowalski's last day tomorrow with nobody to run the close.
Within noise at −$20K. One watch: new-car days supply at 78 vs a 62 target — watching, not acting.
Ahead +$45K. The warranty ELR fix held — +$18.4K verified recovered. Nothing needs you.
Quiet. Pacing ahead; nothing needs you.
Resolved this month
Two techs were under-flagging op-code 12A on PDI work. Tom Reilly retrained them within a week; warranty ELR is back to $141 and the recovery is verified MTD.
Fleet deals were closing with the doc fee waived by default. Deal template fixed; $9.2K recaptured.
Obsolete stock written down ahead of target — $22K — and the reserve is now clean.
Four we-owes were booked twice against the same deals. Voided; $13.6K of gross restored.