Half your gap is a 20-minute fix that's been open since Tuesday.
You're $24K behind at day 14 — $428K against a $452K plan — and projecting $795K on an $840K month. Roughly half the month-end gap is F&I: PVR is $1,689, down $168 from your own T90, and every dollar of it sits on Crestline 72-month paper quoted off the stale menu. Carlos has had the corrected reserve table since Tuesday morning; the re-rate is 20 minutes and it isn't done. Everything else is noise — used GPU took a two-unit hit that's already retailed through, service and parts are on plan, and cash is clean.
Needs a decision today
1 open · click to drill inCrestline changed its VSC reserve structure and markup caps on 72-month-plus terms effective the 1st, and your menu was never re-rated. Advisors are quoting stale payments, so customers see a service contract that looks $30–40 a month richer than it is — and they decline. The dip started within 3 days of the 1st and lives only on Crestline-funded 72mo+ deals: 17 of your 65 deals MTD, running $1,050 PVR against $1,915 on everything else. Chargebacks are flat at 5.1%, so this is mix, not the quality of the book. Carlos Mena owns it; Alicia Torres writes most of the 72-month paper and took the brunt.
Re-rate the menu against the new Crestline reserve table — it's a 20-minute job in the rating tool. Carlos has the corrected table from Dana Whitfield at Downtown Ford; it needs to be loaded before the Saturday push. Every day it slips costs about $780.
“Carlos confirmed the corrected Crestline table is in the rating tool; the menu re-rate itself is still pending — targeting today, before the Saturday push.”
Watching — nothing needs you yet
Resolved this month
Accounting review caught four we-owe payables posted twice at deal booking — $13.6K voided and reversed. Posting now runs a dedupe check; nothing else in the schedule looks doubled.
The store, statement-shaped
Factory-statement order36 units at day 14 — two behind pace while front GPU holds at $2,305. Volume, not margin.
GPU slipped $79 on two aged auction buys — the other 27 deals are above T90. Watching, not acting; reprice list triggers Friday.
PVR $1,689, down $168 from your own T90 — all of it on Crestline 72-month paper. The re-rate isn't done.
On plan. ELR $168 against a $182 door rate; absorption ticked up to 84%. Nothing needs you.
Quiet. Fill rate 93%, turns pacing 7.6, gross steady at 39%. Nothing needs you.
Quiet. Cycle time 7.6 days, under the 8-day target; blended GP mid-range at 49%.
Cash & schedules
12 contracts in the pipe, oldest 6 days — none past 10. Crestline's funding backlog hit Downtown Ford, not you; watching daily.
Interest tracking $44K against a $46K budget; no curtailments due inside 30 days.
GM incentive and warranty claims all current; oldest is 24 days, last check cleared in 9.
Reconciled through last night's DMS close. We-owe schedule is clean after Day 11's void — keep the dedupe check on.