Half your gap is market. The other half is a stale menu — and the fix is scheduled for Thursday.
You're at $518K against a $565K day-14 plan, projecting $960K on a $1,050K month. New-car front gross is compressed across the region — I'm not asking you to act on that. F&I I am: $1,612 a copy against your own T90 of $1,826, all of it Crestline 72-month paper quoted off the old reserve table since their program letter hit on the 1st. Dana Whitfield has the corrected table and the re-rate is set for Thursday — every selling day it slips costs about $1.4K. Same lender, different problem: 9 contracts, $387K, sitting past 10 days at their funding desk against a normal 2 and $85K. Priya resubmits six with corrected addenda today; the other three go to your Crestline rep by name.
Needs a decision today
2 open · click to drill inCrestline's program letter, effective the 1st, changed the VSC reserve table and capped markup on 72-month-plus terms. Your menu still quotes off the old table, so payments come in $30–40 high and customers strip the VSC to hit the number. VSC penetration on used is 31%, down 9 points. It's concentrated exactly where the long paper gets written: M. Reyes is at 24% VSC pen (−14 pts), T. Choi at 27% (−11 pts). J. Okonkwo — mostly short terms and cash conversions — is flat, which is your control group. Chargebacks are unchanged at 2.6%, so this is mix, not book quality. The same dip is live at Northside and Eastgate: one lender event, three rooftops.
Re-rate the menu against the corrected Crestline reserve table — Dana Whitfield has it and it's a 20-minute fix, scheduled Thursday. Have her walk Reyes and Choi through the new 72-month quotes before Saturday's traffic.
“Menu re-rate scheduled Thu — corrected Crestline reserve table in hand.”
Watching — nothing needs you yet
Resolved this month
12-unit Transit drop closed with doc fees zeroed — DMS template default. Fixed and rebilled Jun 6; fee capture 100% on every fleet deal since.
The store, statement-shaped
Factory-statement order58 out the door including Bo's 12-unit Transit drop — volume's fine. Front GPU $2,177 (−$163) is market compression; watching, not acting.
Four units light — thin auction lanes on trucks, not process. GPU $1,705 holds $300 over the NADA line; recon creeping at 3.8 days.
PVR $1,612, down $214 from your own T90 — all of it Crestline 72-month paper on the stale menu. Re-rate is Thursday.
ELR $128 inside the healthy spread to a $136 door rate, labor gross 71%, absorption 82% — nothing needs you.
Fill 93%, gross 39%, parts-to-labor 0.91 — inside the lines. Turns a touch slow on two body-panel stock orders; return authorization is in.
Cycle 7.4 days, blended GP 49% — steady. Two DRP audits land next week; files are prepped.
Cash & schedules
9 contracts / $387K past 10 days — all Crestline, all post-cutover. Normal is 2 / ~$85K. Six need corrected reserve addenda; three escalate to the rep.
| 0–5 days | 14 | $598K |
| 6–10 days | 7 | $322K |
| 11–15 days | 6 | $261K |
| 16+ days | 3 | $126K |
Interest $61.8K MTD against a $63K budget; all curtailments current. Only pressure is the nine unfunded Crestline deals — they pay off as CIT clears.
$64K past 30 days, all Ford incentive receivables — two fast-cash programs awaiting audit docs. Priya submits this week; nothing disputed.
| 0–30 days | 11 | $148K |
| 31–60 days | 4 | $52K |
| 61+ days | 1 | $12K |
All schedules reconciled through Day 13 — no items over 30 days, no unexplained balances going into close.