Summit CDJR · Day 14 of 26 selling days
ServiceQuiet
On plan. ELR inside 8% of door, labor gross above 71%. Leave it alone.
Gross MTD
$72K
Plan MTD
$74K
vs plan
−$2K
Analyst read
Nothing needs you. 330 ROs closed, ELR at $128 sits 7% under the $138 door rate — inside the healthy band — and labor gross is holding above 71%. The only wrinkle: recon is borrowing two service techs on Saturdays until the used cohort clears, so watch Saturday CP hours if that runs past month-end.
Key measures
Hover any metric for the exact formula behind itEffective labor rate
$128+$1 vs T90
BaselineT90 $127
BenchmarkWithin 5–10% of $138 door rate
Hours per RO
2.4+0.1 vs T90
BaselineT90 2.3
BenchmarkSolid shops run 2.2–2.5
Labor gross %
71.2%+0.4 pts vs T90
BaselineT90 70.8%
Benchmark~70% healthy
ROs closed MTD
330+8 vs T90 pace
BaselineT90 pace 322
Fixed absorption
74%+1 pt vs T90
BaselineT90 73%
Benchmark~77.5% NCM benchmark · 100% aspirational
The people
Deltas vs the store's own T90| Person | ELR | Labor gross % |
|---|---|---|
RDRay DelgadoService Manager | $128+$1 vs T90 | 71.2%+0.4 pts vs T90 |
Recent repair orders
Straight from the DMS — the flags are the analyst's| Date | Description | Person | Hours | Labor | Parts |
|---|---|---|---|---|---|
| Day 14 | RO 58214 · 2022 Grand Cherokee L · brakes + rotors | Tech: J. Okada | 2.8 | $386 | $412 |
| Day 13 | RO 58207 · 2021 Ram 1500 · 60K service + trans flush | Tech: B. Silva | 3.4 | $449 | $318 |
| Day 13 | RO 58199 · 2023 Wrangler · warranty — steering damper | Tech: A. Fenwick | 1.6 | $198 | $164 |
| Day 12 | RO 58186 · 2020 Pacifica · AC compressor | Tech: J. Okada | 4.1 | $538 | $690 |
Ask the analyst