Eastgate Kia · Day 14 of 26 selling days
ServiceQuiet
ELR $138 on a $145 door, labor gross 71% — quietly carrying its plan.
Gross MTD
$78K
Plan MTD
$79K
vs plan
−$1K
Analyst read
Solid, and quietly carrying the store: ELR $138 against a $145 door rate, labor gross 71%, fixed absorption a point better than T90 at 76%. Ray's shop doesn't need you this month.
Key measures
Hover any metric for the exact formula behind itEffective labor rate
$138+$2 vs T90
BaselineT90 $136
Benchmarkwithin 5–10% of $145 door
Hours per RO
2.3+0.1 vs T90
BaselineT90 2.2
Labor gross %
71%+1 pt vs T90
BaselineT90 70%
Benchmark~70%
Fixed absorption
76%+1 pt vs T90
BaselineT90 75%
BenchmarkNCM ~77.5% · 100% aspirational
The people
Deltas vs the store's own T90| Person | ELR | Hours/RO | Labor gross |
|---|---|---|---|
RORay OkadaService Manager | $138+$2 vs T90 | 2.3+0.1 | 71%+1 pt |
Recent repair orders
Straight from the DMS — the flags are the analyst's| Date | Description | Person | Hours | Labor | Type |
|---|---|---|---|---|---|
| Day 13 | RO #58214 · 2023 Sorento — 60K service + front brakes | T. Vo | 3.4 | $469 | CP |
| Day 13 | RO #58207 · 2025 Sportage — HVAC actuator | — | 1.8 | $212 | Warranty |
| Day 12 | RO #58198 · 2022 Telluride — alignment + tires | L. Grady | 2.1 | $290 | CP |
| Day 12 | RO #58191 · 2024 EV6 — charge-port recall | — | 1.2 | $141 | Warranty |
Ask the analyst