Lakeview Honda · Day 14 of 26 selling days
ServiceAhead
ELR $138 against a $148 door — absorption at 84% and climbing.
Gross MTD
$68K
Plan MTD
$66K
vs plan
+$2K
Analyst read
The drive is full and the math is right: ELR $138 against a $148 door — 6.8% under, inside the healthy band — 71% labor gross, 728 ROs at Day 14. Fixed absorption is 84%, up two points, which is what pays the light bill when the variable side has a slow month. Gina Romano doesn't need anything from you.
Key measures
Hover any metric for the exact formula behind itEffective labor rate
$138/hr+$2 vs T90
BaselineT90 $136
BenchmarkWithin 5–10% of $148 door rate
Hours per RO
2.4+0.1 vs T90
BaselineT90 2.3
Labor gross %
71%flat vs T90
BaselineT90 71%
Benchmark~70%
ROs written MTD
728+3% vs T90 pace
BaselineT90 pace 707
Fixed absorption
84%+2 pts vs T90
BaselineT90 82%
Benchmark~77.5% NCM benchmark; 100% aspirational
The people
Deltas vs the store's own T90| Person | ELR | Labor gross |
|---|---|---|
GRGina RomanoService Manager | $138/hr+$2 vs T90 | 71%flat vs T90 |
TMTodd McAllisterService Advisor | 2.6+0.2 vs T90 | $486+$22 vs T90 |
Recent repair orders
Straight from the DMS — the flags are the analyst's| Date | Description | Person | Pay type | Hours | Labor $ |
|---|---|---|---|---|---|
| Day 14 | RO #58247 · 2020 HR-V — CVT fluid + brake flush | Todd McAllister | Customer pay | 2.1 | $298 |
| Day 13 | RO #58242 · 2022 Pilot — A/C compressor | Todd McAllister | Service contract | 3.4 | $479 |
| Day 13 | RO #58238 · 2024 Civic — first service + alignment | — | Customer pay | 1.6 | $226 |
| Day 12 | RO #58231 · 2019 Odyssey — timing belt package | — | Customer pay | 4.6 | $653 |
| Day 12 | RO #58223 · 2023 Odyssey — sliding door actuator | — | Warranty | 1.8 | $247 |
| Day 11 | RO #58214 · 2021 CR-V — B16 service + rear pads | Todd McAllister | Customer pay | 2.9 | $412 |
Ask the analyst